This policy explains what personal data CNF Phosphate (India) Pvt Ltd ("CNF", "we") collects through cnfindia.com, why, and what you can ask us to do with it. It is written to follow the Digital Personal Data Protection Act, 2023.
What we collect
- Details you type into our forms: name, mobile number, email, city or district, business details and your message.
- Newsletter sign-ups: your email address.
- Technical data: your IP address with each form submission, used to block spam. If analytics is switched on, Google Analytics records anonymous usage data through cookies.
Why we use it
- To reply to your enquiry, send a price quote or process a dealership or job application.
- To send product and stock updates, if you subscribed. Every email has a way to unsubscribe.
- To keep the website secure and understand which pages are useful.
We do not sell your data. We share it only with CNF staff and dealers who need it to answer your enquiry, and with service providers such as our web host and email service, under confidentiality.
How long we keep it
Enquiries are kept for up to three years so that we can follow up on orders and complaints. Newsletter addresses are kept until you unsubscribe.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or withdraw consent for marketing, by writing to info@cnfindia.com. We reply within 30 days.
Cookies
The site uses one session cookie to protect forms against misuse. Analytics cookies are only set if analytics is enabled. You can block cookies in your browser; the forms will still work after a page refresh.
Contact
Grievance officer, CNF Phosphate (India) Pvt Ltd, Richmond Town, Bengaluru. Email: info@cnfindia.com.